1. Introduction
Welcome to ZekePrints. We are committed to protecting the privacy and security of our customers and site visitors. This Privacy Policy explains how ZekePrints (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit our website located at zekeprints.com (the “Site”), purchase products from us, or otherwise interact with our services.
By using our Site and services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect information to provide and improve our services to you. The types of personal information we may collect include:
Personal Identifiers: Your name, email address, postal address (for shipping and billing), phone number.
Order Information: Details about the products you purchase, order history, payment information (such as credit card details, which are processed securely by our third-party payment processors – we typically do not store full payment card numbers), and shipping details.
Account Information: If you create an account, your username, password (stored securely in hashed format), and preferences.
Communications: Records and copies of your correspondence if you contact us (including email addresses and phone numbers used).
Usage Data: Information about how you access and use the Site, including your IP address, browser type, operating system, device information, pages viewed, links clicked, time spent on pages, and referring website addresses. This is often collected automatically through cookies and similar technologies.
3. How We Collect Information
We collect information in the following ways:
Directly from You: When you make a purchase, create an account, subscribe to our newsletter, contact customer support, or fill out forms on our Site.
Automatically: As you navigate through the Site, we may use automatic data collection technologies like cookies, web beacons, and server logs to collect Usage Data.
4. How We Use Your Information
We use the information we collect for various purposes, including:
To Fulfill Orders: Processing your transactions, shipping products, and managing returns and refunds.
To Provide Customer Service: Responding to your inquiries, requests, and comments.
To Improve Our Services: Understanding how users interact with our Site to enhance user experience, develop new products, and improve our offerings.
For Marketing and Promotions: Sending you emails about new products, special offers, and other updates (only with your consent where required by law). You can opt-out of marketing communications at any time.
For Security and Fraud Prevention: Protecting the security and integrity of our Site, preventing fraudulent transactions, and enforcing our terms.
For Legal Compliance: Complying with applicable laws, regulations, legal processes, or governmental requests.
5. How We Share Your Information
We do not sell your personal information. We may share your information with third parties only in the ways described in this Privacy Policy:
Service Providers: We share information with third-party companies that perform services on our behalf, such as payment processing (e.g., Stripe, PayPal), shipping carriers (e.g., USPS, UPS), email marketing providers (e.g., Mailchimp, Klaviyo), website hosting, data analysis, and customer service providers. These providers are obligated to protect your information and use it only for the purposes for which we disclose it to them.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency), or to protect the rights, property, or safety of [Your Brand Name], our customers, or others.
Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information.
With Your Consent: We may share your information for other purposes with your explicit consent.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Site and hold certain information. Cookies are small files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site effectively. We use cookies for:
Essential Operations: Necessary for the Site to function (e.g., shopping cart, login).
Performance and Analytics: To understand how visitors interact with our Site.
Functionality: To remember your preferences and settings.
Advertising: To deliver relevant advertisements (where applicable).
7. Data Security
We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
8. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your personal information, we will securely delete or anonymize it.
9. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, such as:
Right to Access: Request access to the personal information we hold about you.
Right to Correction: Request correction of inaccurate personal information.
Right to Deletion: Request deletion of your personal information, subject to certain exceptions.
Right to Opt-Out: Opt-out of marketing communications by clicking the “unsubscribe” link in our emails or contacting us. You may also have rights to opt-out of certain data sharing (e.g., “sale” under CCPA, although we state we do not sell data).
Right to Data Portability: Request a copy of your data in a portable format.
To exercise these rights, please contact us using the contact information below. We will respond to your request in accordance with applicable law.
10. Children’s Privacy
Our Service is not intended for individuals under the age of 13 (or 16 in some jurisdictions like the EEA/UK). We do not knowingly collect personally identifiable information from children under these ages. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.
11. Third-Party Links
Our Site may contain links to other websites not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
12. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
By Email: [email protected]
By Phone: +1 (208) 210-6156
By Address: 888 Isabella St, Oakland, CA 94607
