Shipping Policy – United States
Last Updated: June 17, 2025
Market: United States Only
Crafted with Care. Delivered with Integrity.
At ZekePrints, we don’t believe in shortcuts. Every item you order is made with intention, printed on demand, and delivered with the same care we put into creating it. Below is our full Shipping Policy for orders delivered within the United States.
Shipping Availability
We currently ship to all 50 U.S. states and U.S. territories, including APO/FPO addresses. While we do not currently offer international shipping, expanding globally is on our roadmap.
Shipping Costs
We believe in keeping things simple and transparent.
We charge a flat-rate shipping fee of $4.99 for all U.S. orders—no matter how many items you order. This cost is clearly displayed at checkout before you complete your purchase. No hidden fees. No surprises.
Order Processing & Delivery Time
Every ZekePrints order is custom-made. We don’t mass-produce or pre-print. Your item is printed, quality-checked, and packed only after your order is placed.
Order Cut-Off Time
Orders placed by 2:00 PM PST will begin processing the same business day. Orders placed after 2:00 PM will begin processing the next business day.
Processing & Production Time
Once processing begins, most orders are printed and packed within 1–2 business days (Monday to Friday, excluding U.S. holidays). This includes order verification, printing, and packaging.
Shipping Time
After your order is shipped, it typically arrives within 2–5 business days, depending on your location. We ship via trusted carriers like USPS, UPS, and DHL to ensure safe and timely delivery.
Total Estimated Delivery Time
From the moment you place your order, you can expect it at your door within 3–7 business days.
Please note: While we aim to deliver on time, carrier delays due to holidays, weather, or other external factors may occasionally occur. If your order is affected, we’ll let you know right away with a revised delivery estimate.
Example Delivery Timeline
Order placed: Tuesday at 1:30 PM (PST)
Tuesday (Day 1): Processing begins same day
Wednesday–Thursday (Day 2–3): Printing and packaging complete
Friday (Day 4): Shipment leaves our facility, tracking email sent
Monday–Wednesday (Day 5–7): Your order arrives at your door
Our goal is always to balance speed with quality, and we never sacrifice one for the other.
Tracking Your Order
Once your package is on its way, you’ll receive a shipping confirmation email with a tracking link. Please allow up to 24 hours for tracking information to update.
If you have any concerns about your shipment or haven’t received tracking updates, our support team is here and ready to help.
Damaged or Lost Items
If your package arrives damaged—or doesn’t arrive at all—we’ll make it right.
Just contact us within 7 days of delivery (or the expected delivery date if the item is missing), and we’ll work with the carrier to resolve the issue quickly. We offer replacements or refunds where appropriate and always treat your concern with urgency and care.
Order Cancellations
Because your item is made just for you, most orders go into production shortly after they’re placed.
If you need to cancel an order, please reach out within 12 hours of purchase. If the order hasn’t entered production, we’ll cancel it and issue a full refund.
If production has already begun or your order has shipped, cancellation is no longer possible—but you’re welcome to return the item after it arrives. You can find full details on our Return Policy.
Questions or Support?
We know how important reliable delivery is to your experience. That’s why we’re available and happy to help every step of the way.
📧 Email: [email protected]
📞 Phone: +1 (208) 210-6156
🕒 Support Hours: Monday–Saturday, 9:00 AM – 5:00 PM CST
Whether you’re tracking an order, need help with shipping details, or just have a question—we’re here for you.
Thank you for trusting ZekePrints.
We’re honored to deliver not just clothing, but a dependable and personal experience—every time.
